Unlocking the power
of live audiences

The activation layer that connects with fans:
from presale to post-show and beyond.

FOR ARTISTSFOR VENUES
For fans, getting access to tickets is just the start
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Making each event personal

Our smart recommendation engine, The Beat, organises your audience by the event they're attending, and suggests the right moments to engage using real fan insights.

Customised and connected by us,
controlled by you

Book a demo
Integrated into your world
A fully branded mobile and web experience with one single login that connects access to tickets, events and personalised rewards.
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Planet features shown:‍
  • Website or CRM integration
  • Personalised fan account
  • Event RSVP and competition entry
Capturing real fan demand
We make sure the data is clean and authenticated, ensuring only real fans get ticket access to the artists they love.
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Planet services available:
  • Secure presale code delivery to each fan account
  • Seamless integrations with ticketing and CRM systems
  • Dedicated support to maximise presales
Unlimited
personalised messaging
91% of fans complete the custom sign up flow and download a pass into their wallet, creating a bridge from digital to physical experiences
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Planet features shown:
  • Fully integrated digital wallet pass
  • Unlimited push notifications
  • Targeted event specific D2C activation
Increasing direct to fan conversion
A place for fans to return to from presale to post show that keeps the audience active from one event to the next
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Planet available features:
  • Bespoke white label URL and data privacy policies
  • Central hub and account that's personal to each fan
  • Intergrated with ecommerce stores
‍Planet Fans have been a breath of fresh air for our artist campaigns.
From seamless pop-up announcements and entry mechanisms, to real-time fan communication at shows, it’s given us access to connect with fans in a way we’ve not previously been able to, and in a way that feels so natural for young audiences.
The service from the PF teams is unrivalled, going above and beyond across timezones and pushing us to do more with their tech. Their savvy attention to detail, precise communication & thorough reporting set them apart!
Kieran Cullen
Senior Marketing Manager Insanity

Designed for fans
to return more often

Jason

Global Ticketing,
Red Light Management

“Planet has enabled us to unlock more touch points and engagement along the entire fan journey: from sign-ups to tour announces, ticket access, messaging pop-ups and driving merch sales at the shows.

They understand and adapt to the rapidly evolving global touring business with a service that provides active, thoughtful participation in campaign planning, messaging and execution which makes them a truly invaluable partner.”

Ross

Head of Label Relations, Amazon Music


"Planet's tools and services allowed us to not only give Amazon music customers the best possible experience in buying tickets in the presale.

Crucially we were then able to utilise the pass and hub to deliver the most connected gig going experience in the run up to the shows"

Kieran

Senior Marketing, Insanity Records

“Planet has been a breath of fresh air for our artist campaigns. It’s given us access to connect with fans in a way we’ve not previously been able to, and in a way that feels so natural for young audiences.

The service from the teams is unrivalled, going above and beyond across timezones and pushing us to do more with their tech.

Their savvy attention to detail, precise communication & thorough reporting set them apart!"

Making every live event
easy to experience