The Venue Pass
Make it easy for fans to visit more often and stay longer.
Built for Live Events
A loyalty solution that has been designed specifically for venues.
Built to bring people together
Improve event access and make it easier for them to return more often.
Built to unlock new revenue
Create a closed user group that supports your venue every month.
Case study
From one-off transactions to returning fans.
The Jacaranda connected their bar, venue and record store under one membership — something fans could belong to, not just turn up for.
+1,000
monthly members
+£2,500
/ month recurring revenue
+90
in-house gigs with priority access
79%
mobile-to-passholder conversion
5×
growth in the first year
98%
monthly retention
Aug 2024
Launched the week of their World Origin Site plaque.
Apr 2025
RSD '3 months free' promo campaign.
Jun 2025
1,000 recurring members at £3/mo.
Jul 2025
Started using unique presale codes on the members' hub.
Inside the pass
Three touchpoints. One pass.
Send Push Notifications
Launch offers and rewards direct to fans before, during, and after each event.
Personalised Venue Hub
A home for event details and pre-sale codes, integrated with your existing ticketing system.
Tap into every event
A digital pass used to unlock in-venue discounts and upgrades.
Membership perks
What your membership could include.
Free entry to events
Competitions — bar tab, guestlist
Discounted cloakroom
Direct fan feedback
Monthly free drink / discounts
Queue jump
Weekday 'members night' for discount prices
'Members hour' bar discount
Exclusive merch drops
Private passholder room
Presale access
Referral incentives